EMAIL eCounseling Option

You will from choose from the pricing packages below and submit your payment online with our PayPal button. Then, you will be able to send the therapist of your choosing an email (see email addresses on the payment page) regarding the area of your life with which you would like help. Here are some important things to include in the first email you send:

  1. The words “Initial Email” in the subject line;
  2. Information about the circumstances that are prompting your inquiry for help;
  3. Things that you have tried to deal with the circumstance and how much they have helped;
  4. Your goals from the email communication (i.e., what do you hope to gain?); and
  5. Any other information you think is important to know about you or your situation that would help us to better assist you.

Please allow us 24 to 48 working hours for us to respond to your email communication.

Prices for our EMAIL counseling option:

Email Package 1: 4 emails for $90.00

Email Package 2: 8 emails for $170.00

Live Chat Option – *Not Currently Available*

You will choose from the pricing packages below and submit your payment online with our PayPal button. You will be able to pick the therapist of your choosing with the form on the Service Agreement page. We will respond to you within 24 hours to set up the chat appointment- in some instances, a chat could be set up immediately if desired.

We recommend that you use the above guidelines for Email counseling when you contact us about setting up your first chat session, even if you are brief in your descriptions, so that we have some basic information already at hand about you and your situation before we start the chat session. Also, please include “Live Chat Appointment” in the subject line of the email so we are prompt in getting back to you.

Here are the prices for our LIVE CHAT counseling option:

LIVE CHAT package 1: 90 minutes for $120.00

LIVE CHAT package 2: 180 minutes for $220.00

With the LIVE CHAT package, you have the option use your minutes in whatever blocks of time you choose.

Frequently Asked Questions

What do I do if I have an emergency and it is not during my scheduled appointment time?

If any emergency arises, clients are instructed to call 911 or proceed to the nearest emergency room for help.

What if I want to stop counseling or I miss an appointment?

Counseling is a choice. One is not obligated to continue counseling, however, if an online chat appointment is made and agreed upon and the client does not reschedule or cancel an appointment at least 24 hours ahead of the appointment, the client will be charged $75.00 for the missed appointment. In the case of email, clients may take as much time as they wish to compose and reply to emails. Counselors will answer client emails within 24 hours.

If a client decides that they do not want to continue counseling for any reason, there will be no penalty assessed. The counselor will provide a referral at the request of the client if they so wish.

Does my health insurance cover eCounseling?

Probably not. However, we have taken that into consideration and believe our fees for eCounseling are both manageable and flexible. Please see the section regarding fees for more information. If at any point you decide to begin face to face counseling, Northshore Counseling and Wellness does accept a variety of insurance plans.

Will I be diagnosed with a mental disorder?

In Louisiana, LPCs are legally able to render diagnoses. However, this is most often the case when a client chooses to utilize his/her insurance to help cover the cost of counseling. If appropriate, the counselor may advise a client to see a physician in order to assist in the treatment of a mental disorder. If the counselor believes the client is suffering from a mental disorder, the counselor will inform the client of this belief and will work with the client to understand the disorder and the concept that the disorder does not define the client.

What counseling techniques do you use?

Counselors use a variety of techniques to help foster growth and change. As each person is different, counselors utilize the technique believed to be most effective when talking with a client. Northshore Counseling and Wellness is committed to working with each individual client on the level and with techniques that the client feels most comfortable. Clients are encouraged to ask questions and work with their counselor to determine the best way to reach the client’s goals for therapy.