The goal of eCounseling is to provide solution-focused, support-oriented counseling. Every person has different goals when entering counseling, and each session will revolve around the specific goal laid out by the client asking for services. Except in rare circumstances, eCounseling is not intended to be a substitution for traditional, in-depth, face to face counseling, but instead offers a safe and convenient forum for receiving support, reflection, and feedback. eCounseling is an alternative process that is suitable for helping some people with some (not all) issues.

Am I a good fit for eCounseling?

Not all problems or people are appropriate for eCounseling. Much of the counseling process involves aspects that are most appropriately addressed face-to-face. If the counselor, client, or both, believe the client may be best served by engaging in live counseling, arrangements may be made for the client to see the counselor in person, or to arrange for an appropriate regional referral. A client at any time may request live, face to face counseling. Clients must also be able to utilize the technology necessary to communicate online either by email or chat. Here are some other caveats that make a person a good fit for this service:

  • Being 18 years or older;
  • Not being in a “crisis” state where immediate intervention is necessary for your safety or the safety of someone else.